Privacy Policy

A legal disclaimer

Personal information collected on our public website refers to any data related to an identifiable individual or that can be used to identify a person. This includes, but is not limited to: first and last name, email address, home, postal, or other physical addresses, or other contact details; title, birth date, gender, occupation, industry, or personal interests; and any other information necessary or useful to provide a product or service you have requested.

Collection and Use of Personal Information

How We Use Personal Information

We disclose personal information about our customers or former customers only as permitted or required by law. Collected information is securely stored in your file within our records. This personal information is utilized to fulfill your requests for solar panel system financing, products, and services, as well as to meet legal obligations. To better serve you, we may share customer information with third parties who provide services to us or on our behalf, or jointly with us to you. We do not sell your personal information to unrelated companies for their independent use.

Domain Name and IP Address

We collect the domain names and IP addresses of our visitors for statistical purposes to measure usage, enhance the content or responsiveness of our site, or tailor the site's content or layout to the individual visitor. This information is not shared with third parties. Additionally, we may compile aggregate data about our visitors' traffic patterns from the information we gather regarding the IP addresses and domain names of our visitors. We may share such aggregated data with third parties, such as our business partners, distributors, and service and support providers. If desired, you can visit our website anonymously using suitable software or web services provided by third parties.

Log Files

We keep a log file of all actions initiated or facilitated through our website to capture, record, and store data related to transactions. Access to this data is limited to our network and website administrators, as well as our legal counsel, who may access this information in case of a dispute, in response to legal proceedings or law enforcement inquiries, due to abuse of our website, or violations of our Terms of Use Policy.

E-mail Address

It’s important to be aware that email is not entirely secure against interception. If you're concerned about transmitting sensitive information via email, we encourage you to reach out to us by mail or phone instead. We collect email addresses only when they are voluntarily provided by visitors, either through direct email communication to our company or its employees, via the “contact us” section of our site, through responses on email marketing web pages, or at public events. These email addresses are used for marketing purposes and to inform subscribers about our products, events, services, or other topics of interest. Additionally, we may use these volunteered email addresses to register visitors for an extranet account or to process orders for brochures and other materials.

You have the option to opt-out of receiving promotional or marketing emails at any time by replying to any unwanted email with your request or by writing to Solar You Can Trust at 9416 International CT. N., St. Petersburg, FL, 33716. Please note that it may take up to ten business days to process your unsubscribe request. This opt-out does not apply to emails necessary for transaction confirmation (such as purchases, service requests, or changes to your user profile) or emails verifying your status as a registered user of the Solar You Can Trust customer extranet.

Other Personal Information

We may utilize the mailing address or phone number provided by visitors for various Solar You Can Trust purposes, including sending periodic mailings or making calls to inform those who have shared their contact details about new products, services, or events. If you prefer not to receive such communications, you can opt out by contacting Solar You Can Trust at contact@SolarYouCanTrust.com or by sending a written request to 9416 International CT. N., St. Petersburg, FL, 33716. We do not release personal information to external parties. The information you provide on our website is used exclusively for our purposes, without sharing it with other individuals or companies. However, for the delivery of specific products or services, we might need to provide your name and delivery address to third parties, such as support services, shipping, or direct mail organizations. These third parties do not share your information further. Solar You Can Trust may access your information in case of a dispute, in response to legal proceedings or law enforcement inquiries, due to abuse of our website, or for violations of our Terms of Use Policy.

Cookies

A cookie is a piece of data sent from a website to your browser, which may then save it on your device. You have the option to configure your browser to alert you upon receiving a cookie, allowing you to choose whether or not to accept it. Solar You Can Trust employs two types of cookies: one maintains your login details for the duration of your site visit, without storing any personal information, and is removed from your computer upon exiting the site. The second type of cookie simply recognizes you as you navigate our site, enabling quicker, personalized access to different site pages.

Data Security

We protect the security of the data you provide us through various physical, electronic, and managerial measures. Reasonable precautions have been implemented to guard against misuse, theft, loss, and unauthorized access, disclosure, alteration, or destruction of your personal information. However, while we are committed to securing your personal data, the nature of information transmission means we cannot guarantee the security of your data sent to us. We encourage you to take every precaution to protect your personal data online. This includes regularly changing your passwords, using a mix of letters and numbers in your passwords, and ensuring you use a secure browser. There are also products and services available that can offer additional privacy protection as you navigate the Internet.

Data Forwarding

We maintain your personal information on servers and computers located in the United States and operated under our direct supervision and control. We do not forward your personal information outside the United States.

Children's Policy

We do not structure our website to attract children. Accordingly, we do not to intend to collect personal information from anyone whom we know to be under eighteen, (18), years of age.

Third Party Sites

At times, Solar You Can Trust’s website may contain links to other sites. When you click on one of these links you may be transferred to a website operated by someone other than Solar You Can Trust, and the operator of that website may have a different privacy policy. Solar You Can Trust does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of any website you visit.

Future Changes

By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Use Policy. Solar You Can Trust reserves the right to change this Privacy Policy, with or without prior notification. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Comments and Questions

We welcome comments and questions on this Privacy Policy. As stated above, we are dedicated to protecting your privacy, and we will make every reasonable effort to keep your information secure.